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Setting Up Email Templates

Setting Up Email Templates

Why use email templates?

Recruiters send the same types of emails hundreds of times: application acknowledgments, interview invitations, offer letters, and rejections. Templates let you standardize these communications while still personalizing each one.

Creating a template

Go to Settings > Email Templates and click Create Template. Each template needs:

  • Name - An internal name to identify the template
  • Type - What kind of email this is (application received, interview scheduled, etc.)
  • Subject line - Supports variables
  • Body - Rich text editor with variable support

Available variables

Use these placeholders in your templates and they will be replaced automatically when you send:

  • {{candidate_name}} - The candidate's full name
  • {{job_title}} - The job listing title
  • {{team_name}} - Your agency name

Using templates

When sending an email from a candidate's profile or from the job pipeline, select a template from the dropdown. The variables will be filled in automatically. You can still edit the email before sending if you need to add a personal touch.